Privacy Policy

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, physical address)
• Student information (name, date of birth, medical history, educational records)
• Payment information (billing address, payment method details)
• Demographic information
• Emergency contact details
• Medical and therapeutic needs information
• Educational background and assessment reports

When you visit our website, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on site, referring website)
• Location information (general location based on IP address)

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our educational services
• Processing admissions and enrollment
• Developing individualized education plans (IEPs)
• Communicating with parents and guardians about student progress
• Processing payments and sending related information
• Sending administrative messages and updates
• Responding to comments, questions, and requests
• Monitoring and analyzing trends, usage, and activities
• Providing therapeutic services and tracking progress
• Ensuring the safety and security of our students and staff
• Complying with legal obligations and educational regulations

We may share personal information in the following circumstances:

• With Service Providers: We may share information with third parties who perform services on our behalf (e.g., payment processing, data analysis, email delivery).
• For Educational Purposes: We may share information with therapists, specialists, and educational professionals working with your child.
• For Legal Reasons: We may disclose information to comply with applicable laws, regulations, or legal processes.
• For Safety Reasons: We may share information when we believe it's necessary to prevent harm or emergency situations.
• With Your Consent: We may share information with third parties when we have explicit consent to do so.

We do not sell or rent personal information to third parties for marketing purposes.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Educational records are typically maintained for a period of 5 years after a student leaves our institution, in compliance with educational regulations. Some information may be retained for longer periods for historical, statistical, or research purposes with appropriate safeguards.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and network infrastructure
• Data encryption for sensitive information
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy
• Physical security measures for our facilities

While we strive to protect personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work to maintain appropriate safeguards.

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you and your child.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of personal information, subject to certain exceptions.
• Restriction: The right to request restriction of processing of personal information.
• Objection: The right to object to processing of personal information.
• Data Portability: The right to receive personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.

We are committed to protecting the privacy of children. Our services are designed for children with special needs, and we collect information about children only with parental consent.

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Parents and guardians can review, update, or delete their child's personal information by contacting us. We may require verification of identity before processing such requests.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

• Essential Cookies: Necessary for the operation of our website
• Analytics Cookies: Allow us to analyze how visitors use our website
• Functionality Cookies: Enable enhanced functionality and personalization

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also notify parents and guardians of significant changes via email or through other appropriate communication channels when required by law.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.